Privacy Policy

Introduction

Welcome to https://flooded-carpet-water-removal-fort-collins-co.ecojohns.com! We are dedicated to protecting your privacy and ensuring a transparent approach to data handling. This Privacy Policy provides detailed insights into our practices regarding the collection, management, and protection of personal information in accordance with various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union (EU)
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPRAs)
Colorado Privacy Act (CPA)
Utah Consumer Privacy Act (UCPA)
Connecticut Total Data Protection Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, encompassing our website (https://flooded-carpet-water-removal-fort-collins-co.ecojohns.com), mobile applications, services, and products offered under the brand ‘Flooded Carpet Water Removal Fort Collins CO’ or simply ‘the Company’. However, please be informed that this policy does not extend to third-party platforms, applications, or services linked from our website, which have their own privacy policies governing data collection.

Processing Activities

This Privacy Policy outlines the practices for:

User interactions with our applications and services as an authorized user.
Website visits, including browsing patterns and preferences.
Communication from us via emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal information, categorized as follows:

Account Information: Details required to create and manage your user account, such as name, email address, and login credentials.
Payment Information: Transaction details for purchasing our services, including payment method, cardholder name, and billing address.
Financial Information: Data related to your financial status or transactions, if voluntarily provided.
Purchase Information: Records of products or services purchased from us, including order history and preferences.
Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and personalized content.
Location Data: Geographic data when you access our services, used to provide location-based services.
Feedback: Your opinions and comments on our products or services, which help us improve.
Social Media Information: Details from social media platforms when users interact with our content or engage with us through these channels.
Product Information: Data about the products you view, search for, or purchase, including product preferences and usage patterns.

We obtain this data through direct user input, automated systems on our website and applications, and third parties who provide us with aggregated or de-identified information.

Cookies

We utilize cookies to enhance your experience and gather analytics:

Strictly Necessary Cookies: Essential for navigation and ensuring basic functionalities of the website.
Preference Cookies: Tailored to individual users, remembering settings and preferences.
Analytics Cookies: Used to understand user behavior, track trends, and measure the effectiveness of our website’s performance.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the purpose is fulfilled, we securely delete or anonymize the data in accordance with our data retention policies.

Security Measures

The protection of your personal information is a top priority. We implement robust security measures to safeguard your data:

Employing encryption for secure communication and data storage.
Engaging reliable third-party processing partners who adhere to strict privacy standards.
Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it promptly.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

Access, rectification, or erasure of your data.
Restriction on processing or objection to specific uses of your data.
Data portability, allowing you to move or control the use of your personal information.
The right not to be subject to automated decision-making processes.
Right to file appeals or complaints with our privacy team regarding data handling practices.

To exercise these rights or for any data-related inquiries, please contact us using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any privacy-related inquiries, feedback, unsubscribe requests, or data access/correction queries, please contact us:

Email: contact@flooded-carpet-water-removal-fort-collins-co.ecojohns.com

Mail: [Our Physical Address]

We appreciate your trust in our company, and we are committed to maintaining the highest standards of privacy protection.